Domestic shipment (Belgium)

At home or at work

You will receive an email from us with a tracking code as soon as your order leaves our door. Then you can follow status of your delivery within 24 hours via the website of Bpost.

When there is nobody home, the carrier will put a card in the letterbox with further instructions.

The delivery periods stated on our website are average delivery periods (working days). The actual delivery period can vary. In most cases we dispatch the orders within the stated delivery period. In exceptional cases delivery may take longer. 

Shipping cost for a delivery at home or at work is €6 and is free when your order amount exceeds €100

Delivery time: 1-2 working days

In a collection point

With Bpack@Bpost you can easily send your package to a collection point or postal office nearby. As a result, you will never miss the delivery of your package.

Shipping cost for a delivery at a collection point is €6 and is free when your order amount exceeds €100.

Delivery time: 1-2 working days
 

In a parcel machine

You can also choose for a delivery in a parcel machine of Bpost. This way you can pick up your package anytime you like, 24/7. However, to be able to do this, you will have to sign up first on the website of Bpack@Bpost: www.bpack247.be

As soon as your order is available in the parcel machine, you will receive an e-mail and a text message from Bpost. You then have 5 days to pick up your package. Keep in mind that you need your Bpack 24/7 user number and the pincode (received in text message) to do so. Remember that if you don’t pick up the package, it will be sent back to us.

Shipping cost for a delivery in a parcel machine is €4 and free when your order amount exceeds €100.

Delivery time: 1-2 working days
 

International Shipment

To the Netherlands and Luxembourg

Shipping cost for delivery is €6,50 and is free when your order amount exceeds €200.

Delivery time: 3-4 working days

To Germany, France and Great Brittain

Shipping cost for delivery is €9,90 and is free when your order amount exceeds €250.

Delivery time: 4-5 working days

To Spain

Shipping cost for delivery is €17.

Delivery time: 7-8 working days

To Italy

Shipping cost for delivery is €17. 

Delivery time: 4-5 working days


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